COVID-19

Updated 12th Sept '20

Osteopathy during Stage 4:

To our valued clients,

We are able to provide care for patients that are deemed urgent.

Stage 4 restrictions in Victoria is about limiting the amount of movement in the community to help slow the spread of COVID-19.

You do not need a referral from a GP to see us. However, we will screen you prior to your appointment and determine whether your condition requires urgent care, or whether it can wait until we are out of Stage 4 restrictions.

What is urgent or essential care?

Urgent or essential care is:

· Assessment and management of an acute injury causing significant impairment of function that may require further investigation or potential hospitalisation such as significant sprains and possible fractures.

· For assessment and management of an ongoing injury or impairment that inhibits your ability to perform normal activities of daily living that would deteriorate without ongoing management.

· For management of a chronic condition that would deteriorate without ongoing management and care and where the absence of, or delay of this care, would result in a significant regression in the patient functional independence necessitating escalation of care such as hospitalisation.

These provisions do not include routine management or care.

For all appointments booked online you’ll receive this via email or SMS so we can asses your need for urgent care.

Please do not attend your appointment if you, or those in your household:

Have tested positive to COVID-19;
Have recently travelled overseas;
Have cold or flu-like symptoms including:
- Fever
- Breathing difficulties such as breathlessness
- Cough
- Runny nose
- Sore throat
- Fatigue or tiredness

For more information on this please visit the Department of Health (Victoria) information page: https://www.dhhs.vic.gov.au/coronavirus

When you visit the clinic you will notice:

Hand sanitiser is “everywhere” around the clinic, please use it on entry and exit or alternatively wash you hands for at least 20 seconds.
All of our practitioners are well versed in correct hand washing procedures and you will notice them washing their hands constantly.
All practitioners will wear masks and eye protection at all times during patient interactions. We recommend that patients wear masks at all times whilst unable to maintain social distancing.
All of our treatment tables and hard surfaces in our treatment areas are cleaned using disinfectant wipes between each patient.
We have extended the scope of our standard cleaning protocols to include disinfecting of handrails, door handles and hard surfaces in reception and common areas throughout the clinic multiple times daily.
We have removed some seating and decoration from our waiting room to ensure social distancing protocols within the clinic.
We have also removed all books and magazines from the practice waiting rooms.

Please get in touch if you have any questions and stay out of trouble,

Team at Infinity