Chronic Pain: What Not to Say (& What to Say Instead)
Why Words Matter with Chronic Pain
According to pain medicine specialist Dr Charlotte Johnstone, many people tend to talk down to others in chronic pain, trying to “manage them” or tell them what they should do. Instead, she advises keeping the conversation open and supportive: let them share, then respond in a way that shows you’ve listened.
9 Things You Shouldn’t Say to Someone with Chronic Pain
- “Snap out of it.”
Pain may feel isolating, and being told to “just be positive” makes it worse. Instead, say: “It sounds like you’ve had a difficult day, but you managed it really well. How do you think you’ll handle the rest of the day?” - “There’s always someone worse off.”
This undercuts their experience. Try highlighting positives in your friendship instead: “It sounds like it’s been tough, but I’m glad we can spend some time together now.” - “Have you tried …”
Chances are, they already have. A better approach: “You must be driven mad by all these suggestions, but sometimes one does help — has anything worked for you lately?” - “Just don’t think about it.”
Chronic pain is not solved by distraction. Clinical psychologist Toby Newton-John warns against implying it’s psychological. Instead, you might share your own positive experiences with therapy or gently ask if they’re feeling stressed. - “Let me know if I can help.”
While well-intentioned, it’s vague. Offer something specific: “I’d love to help — how about I do your laundry or walk the dog this week?” - “At least you don’t have to go to work.”
This dismisses their struggles. For many, working again would be a dream. - “Things will get better soon.”
Optimism may sound hollow. Instead, acknowledge their strength: “I really admire the way you cope with everything.” - “Are you in pain because you…?”
Unless they offer details, avoid probing. Let them choose if they want to share their pain’s cause. - “I feel so sorry for you.”
Pity isn’t helpful. Empathy is. Try: “I admire how well you cope. I’m here for you.”
Supporting Loved Ones Living with Chronic Pain
When in doubt, focus on empathy and presence: smile, hug them, hold their hand, or simply listen. Even small gestures may provide comfort.
For more practical strategies, you may also like our resources on how to reduce stress and shifting your worry into action.
Look after yourselves,
Evan
Thanks to Reader’s Digest for reference. Image credit: The Awkward Yeti.




